When I moved to my current home I asked the sales center what TV service is available and they told me that we would get Charter. When I called Charter the had no idea which neighborhood I was talking about. That was after I had to deploy special secret service covert-ops dudes to even figure out what number to call.
So my only real viable option was Dish Network or DirecTV. I went back and forth and then decided to go with DirecTV for no other reason than I just felt that they were a better brand. The other thing that worried me at the time was that I wasn't sure if Direct TV in Georgia carried local channels, but when they assured me they did and I wouldn't need those 19th century rabbit ears, it pretty much sealed the deal.
To sweeten the deal they gave use free this and free that which included a DVD player (which has since totally crapped out but seriously those things cost about $25 these days). Then a few years in we added another TV and they threw in a free DVR.
Now i haven't switched to HD yet since all my Tivos and TVs are standard def, but I know the option is there when I want it. I am just not sure I want to fork over all that money to upgrade everything and then lose my Tivos to the much inferior HD-DVRs. but I think that when the main TV in the basement has seen its last day we will make the switch. Also, Comcast has come around and installed cable in our neighborhood so I will then need to make a decision about the triple-play or whatever it is they offer. There are other issues with that, like losing my land line that is required for my security system, but I might just switch to a wireless system anyway. The other problem is losing all my email accounts by switching to cable modem.
Anyway, this is not what the post is about. it's about the awesome THANK YOU I got from Direct TV for being a loyal customer for 5 years. Out of the blue they sent me a letter thanking me for my loyalty and enabled Showtime (and all related channels) for a whole year, free of charge. Now granted, Showtime sucks HBO's balls when it comes to content and I have yet to watch a single movie, but I thought that was a great customer retention and relationship building move on DirecTV's part.
So thank you Direct TV. You rock (unless the weather doesn't cooperate)!
Monday, August 31, 2009
DirecTV Bonus FTW!
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1 comments:
You bastard, I just hit 7 or 8 years and they only sent me 3 months free.
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